Privacy Policy

At Happy Belly Lactation, we are committed to protecting your privacy and the confidentiality of the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information in connection with the lactation services we offer.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of personal information in order to provide our services effectively. This information may include:

Personal Information: This includes details such as your name, address, phone number, email address, and date of birth.
Health Information: As part of providing lactation consulting services, we may collect sensitive health-related information such as breastfeeding history, medical conditions, or breastfeeding goals.
Payment Information: We collect payment details when you purchase services or products. This information is processed securely by our payment partners.
Website Usage Information: If you interact with our website, we may collect certain data such as IP addresses, browser types, and cookies to improve your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: We use your personal and health information to provide personalized lactation consultations and follow-up services.
To Process Payments: We use payment information to complete transactions and provide receipts for services rendered.
To Improve Our Services: We analyze website usage data and feedback to enhance our website and service offerings.
To Communicate With You: We may send emails, texts, or other forms of communication related to your lactation services, appointment reminders, or new offerings. You can opt out of marketing communications at any time.

3. How We Protect Your Information

We take reasonable measures to protect your personal and health information from unauthorized access, alteration, or disclosure. These measures include:

Encryption: We use encryption technology to protect sensitive data during transmission.
Access Controls: We limit access to personal information to only those employees or contractors who need it to provide our services.
Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

4. Sharing Your Information

We do not sell, rent, or trade your personal or health information to third parties. However, we may share your information with trusted third parties in the following circumstances:

Service Providers: We may share your information with vendors or service providers who assist us in delivering our services, such as payment processors or email communication platforms.
Legal Compliance: We may disclose your information if required by law or in response to legal requests (e.g., subpoenas or court orders).
With Your Consent: We may share your information with third parties if you have provided explicit consent to do so.

5. Your Rights and Choices

You have the right to:

Access Your Information: You can request a copy of the personal and health information we hold about you.
Update or Correct Your Information: If your personal or health information is inaccurate, you can request that we update or correct it.
Delete Your Information: In certain circumstances, you may request that we delete your personal information.
Opt Out of Marketing: You can opt out of receiving promotional emails or text messages at any time by following the unsubscribe instructions in the communication or contacting us directly.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze website traffic. You can control cookie settings through your browser, but disabling cookies may impact your experience on our site.

7. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Happy Belly Lacatation
Phone: (803)840-6596
Email: kiahatton@gmail.com